Arthur O BRIEN
art.obrien@knoxschools.org

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Updated April 2nd, 2026 by Arthur O BRIEN

Personal vs. KCS Accounts

Audience: All Staff & Students   Overview Electronic accounts are provided to everyone enrolled or employed at KCS.   Your KCS account will be disabled and/or deleted after graduation or the end of employment.  No access will be granted to your KCS account after separation from KCS. To avoid loss of personal files, we always recommend saving per...

0 min reading time
Updated March 10th, 2026 by Arthur O BRIEN

Electronic Account Termination

  Electronic @knoxschools.org accounts are provided to everyone enrolled or employed at KCS.   Your KCS account will be disabled and/or deleted after graduation or the end of employment.  No access will be granted to your KCS account after your separation from KCS.   Reminders for Staff Audience: All Staff  Personal vs. KCS accounts Electronic accou...

1 min reading time
Updated April 22nd, 2025 by Arthur O BRIEN

SDC Lockdown Browser

SDC LockDown Browser Setup - Student Action  REQUIRED   Students who need the SDC (Statewide Dual Credit) LockDown Browser for EOC testing will need to self-install the extension for testing.  This extension IS NOT automatically installed because it impacts a small group of students.   Once installed, students will also need to disable Pop Up Window...

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Updated May 7th, 2026 by Arthur O BRIEN

Wireless Network Access (Wi-Fi)

Overview KCS IT maintains several Wireless (Wi-Fi) networks for the use of students, staff and campus guests.   These Wi-Fi options provide access tailored to the device or user.   KCS Secure - KCS Owned & Managed Devices will automatically join this network. The KCS Secure network is intended for the use of KCS Owned & Managed Devices.  Whe...

2 min reading time
Updated December 27th, 2024 by Arthur O BRIEN

Google Storage Limits

Overview For K-12 organizations, Google has changed its policy of offering unlimited content storage.  KCS is now limited to a shared pool of Google storage. To keep within that pool limit, KCS-IT will implement changes that enforce new storage limits for KCS accounts. The changes start on January 31, 2025.     How much storage will I have? All staf...

1 min reading time
Updated January 23rd, 2026 by Arthur O BRIEN

iPad Tiered Access

Overview KCS IT maintains a large fleet of Apple iPads for students & staff.   These devices provide services to meet instructional & business needs. Access is now tailored to the designated user. By default, all iPads are configured with the lowest level of access.  Feature access increases based on the user's role.  If additional access is...

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Updated June 17th, 2025 by Arthur O BRIEN

Windows 11 Upgrade Guide

KCS Windows 11 Upgrade Guide The Clock is Ticking: Upgrade to Windows 11 Windows 10 support ends soon. Here’s how to secure your access to the KCS network. MANDATORY UPGRADE DEADLINE October 14, 2025 After this date, devices still running Windows 10 will be unable to connect to the KCS network. Proactive upgrades are essential to prevent any disrupt...

1 min reading time
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