Electronic @knoxschools.org accounts are provided to everyone enrolled or employed at KCS.
Your KCS account will be disabled and/or deleted after graduation or the end of employment. No access will be granted to your KCS account after your separation from KCS.
Reminders for Staff
Audience: All Staff
Personal vs. KCS accounts
Electronic accounts are provided to everyone employed at KCS.
Your KCS account will be disabled and/or deleted at the end of employment. No access will be granted to your KCS account after your separation from KCS.
To avoid loss of personal files, we always recommend saving personal files to a personal device or cloud account, such as Google Drive or OneDrive.
Files that are an educational record or contain personal information about a student, shall not be saved to a personal account. These types of records are described in Board Policy J-552.
ADDITIONAL CONSIDERATIONS:
- If your KCS email address is associated with the login for personal shopping or other websites unrelated to your employment, update your login to a personal account. You will be unable to process password resets on these sites without access to your KCS e-mail.
- If you have personal contacts or calendar events in your KCS Account, including via your phone, then you should take steps to transfer them to a personal account.
- TNCompass: (Certified Employees) Ensure you have a personal email account connected to TNCompass. This will ensure you will always receive notifications from the State regarding your licensure.
Reminders for Students (particularly graduating Seniors)
ELECTRONIC ACCOUNT TERMINATION NOTICE
This notice is to inform you that upon the end of your enrollment with Knox County Schools, all electronic accounts associated with the district will be disabled and/or deleted.
SCHEDULED DELETION DATE: SEPTEMBER 1st for last year's graduates. – Access to KCS accounts & files end on this date. (Ex: the Class of 2026 will loose file access on Sept. 1st, 2026) – Access to KCS accounts & files end on this date.
The following list of accounts will automatically be inactivated:
- E-mail (Microsoft 365 Account)
- Google Drive (Google G-Suite Account)
- Aspen
- Canvas
- Active Directory / Computer Login Account
- All other electronic accounts not listed above that are connected to KCS
HOW DO I BACK UP MY FILES?
We recommend saving your personal files to a personal cloud storage account, such as Google Drive or OneDrive
You can find additional information about downloading your Google Drive data at the following link: http://bit.ly/KCSGoogleDL
Need additional help? Please contact our Student Tech Support Team Online or call 865.594.1830.
If you will be returning to Knox County Schools next school year, no action is required. Your KCS accounts will remain active