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System Status

Updated on April 11th, 2025, by Arthur O BRIEN

Incidents

04/11/2025 1:30PM Cedar Bluff ES is Offline

Cedar Bluff ES is experiencing a network outage. We are currently investigating. Please return to this page for further communication and updates.

2:20PM Electricity & Connectivity have been restored. Monitoring is ongoing.

04/09/2025 1:00 PM Navigate360 Behavioral Assessment Connectivity

Some users may experience “Bad Request” website error page upon login.

Some users report that clearing cache, updating browser, and restarting resolve the issue (maybe temporarily).
Some user report that the following steps temporarily resolve the issue:
- After logging in and getting the “Bad Request” screen
  - Click on Chrome (top left menu) > Quit Google Chrome
  - Open Chrome
  - Then type “bcm.navigate360.com/cases” in the Address Bar
  - You should be at Navigate360 Cases screen.
4/2/25 Support Ticket added with vendor and quickly escalated to Tier 3.
Paper copies of the assessment can be obtained from School Culture or IT Help Desk.

03/26/2025 7:00 AM Farragut Intermediate is Offline

Farragut Intermediate is experiencing a network outage. We are currently investigating. Please return to this page for further communication and updates.

8:25 AM Maintenance has identified an electrical issue on site.
8:40 AM Maintenance has put a temporary solution in place to restore connectivity. They will return after hours to implement a permanent solution. (a brief outage is expected during that transfer)

03/24/2025 7:00 AM Fairgarden Preschool is Offline

Fairgarden PS is experiencing a network outage. We are currently investigating. Please return to this page for further communication and updates.

8:10 AM KCS Maintenance has verified power & operation of our gear. Our vendor is dispatching Comcast to troubleshoot.
11:30 AM Our vendor and Comcast are engaged in troubleshooting. No ETA for resolution has been provided.
3:30 PM Connectivity restored by Comcast. Monitoring is ongoing.

2/28/2025 10:00 AM Hapara Service Interruption

Users may exprience an issue with hapara.com, resulting in a white screen. Please use the following URL to get to your teacher dashboard until services are restored.